FAQ: Port Royal
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is the Player Aid Deck Required to play Port Royal?

The deck is not required to play, it is simply an aid to help streamline game play.

For more information about the Player Aid deck check Update #8 of this campaign. https://www.kickstarter.com/projects/firelockgames/port-royal/posts/4123455

Last updated: June 13, 2024 08:14

When will this project ship?

We are expecting a December release.

Last updated: July 30, 2024 07:36

Can I edit my pledge?

If you have not completed your Backerkit survey, you should be able to edit and change the tier you pledge at. If you downgrade your pledge, you will receive credit for the project. You may also add in additional items to your pledge.

Last updated: July 30, 2024 08:09

How & When will I get my STL files?

We will be distributing all STL files via myminifactory.com Please make sure you have an account on MyMiniFactory with the same email attached to the one you used for Kickstarter/BackerKit. If your email address is different, please let us know at [email protected]

We will be distributing the STL files before Port Royal is released. We will notify everyone via a Kickstarter update once the STLs are ready to be distributed.

Last updated: July 30, 2024 07:38

How & When will I get the Digital Rulebook?

We will be distributing all PDF rulebooks via wargamevault.com Please make sure you have an account on Wargame Vault with the same email attached to the one you used for Kickstarter/BackerKit. If your email address is different, please let us know at [email protected]

We will be distributing the PDF rulebook before Port Royal is released. We will notify everyone via a Kickstarter update once the digital rulebook is ready to be distributed.

Last updated: July 30, 2024 07:39

When will Port Royal be available at my local game store?

We will be shipping to retailers who backed Port Royal during the same time as everyone else, which will be in December. We hope to see Port Royal in stores by then.

Last updated: July 30, 2024 07:43

Is the terrain kit easy to assemble?

The terrain kit consists of several destroy buildings and various pieces of rubble. No glue is required to assemble the terrain.

Last updated: July 31, 2024 09:58

When will I have to pay for shipping?

We are currently awaiting to receive a completed printed proof version of the game before we charge shipping. We wish to have the most accurate quotes possible. Once completed, we will be sending out an update via Kickstarter about this. We expect this to happen within the coming months rather than near delivery.

Last updated: July 30, 2024 08:00

Is there an online community I can join to talk about Port Royal?

Yes! We have a Facebook group about Port Royal - facebook.com/groups/743556961091196

We also have a Firelock Discord server - discord.com/invite/KEZJGjU

Last updated: July 30, 2024 08:07

I need to change my shipping address. How can I do that?

If you have not completed your pledge survey, you should be able to change your shipping address at checkout. If we have not locked the project yet and you have completed your pledge survey, you should be able to change your address. If you are having trouble with this, please contact us at [email protected]

Last updated: July 30, 2024 08:09

Is there any plan to expand Port Royal in the future?

Yes. We don’t want to open up that treasure chest and spoil its contents just yet. There are a lot of exciting things coming in the future for the game.

Last updated: July 30, 2024 08:11

My question is not listed here.

Please email us at [email protected] and we will get back to you as soon as possible.

Last updated: July 30, 2024 08:10

Will Mike shave his beard?

No.

Last updated: July 30, 2024 08:10

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us